Customer Service
Ordering Information
MINIMUM ORDERS
There is no minimum order except on customized merchandise.
PAYMENT TERMS
- Payments are processed by FirstData.
SHIPPING & HANDLING
- 8% of order with $6.00 minimum shipping charge for UPS and ground service to commercial address.
- Residential shipping - add $3.00 or current UPS rate.
- For 3-day, 2nd & Next Day delivery, please call our office for quotes.
- Shipping charges to Hawaii, Alaska, and Puerto Rico will be current actual UPS shipping charges. Shipping by US Postal Service will be their current shipping fee plus $5.00 handling. We cannot currently ship internationally.
- UPS charges additional handling fees for oversized merchandise such as our long weapons, filled punching bags and karate mats. Please call our sales reps for details.
- Customer will be responsible for all freight costs on any undeliverable or refused packages. Packages will be reshipped at the request of the customer only.
- Pick Up orders will have a handling charge of $3.00.
STATE TAX
Residents of California will have a sales tax of 8.75% or more assessed on purchases. Residents of Tennessee will have a sales tax of 9.25% assessed on purchases.